Privacy Policy
Effective Date: May 1, 2025
At Beachwalk Grill, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, place orders, or engage with our services. Read Terms and Conditions here.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, delivery address, and payment details when you place an order or contact us.
- Order Details: Items ordered, delivery instructions, and transaction history.
- Technical Data: IP address, browser type, device information, and browsing behavior on our website.
- Marketing Preferences: Your choices regarding receiving promotional communications.
2. How We Use Your Information
Your information is used to:
- Process Orders: Fulfill your food orders and manage deliveries.
- Customer Support: Respond to inquiries, feedback, or complaints.
- Improve Services: Enhance our website functionality and user experience.
- Marketing Communications: Send you updates, promotions, and offers, if you have opted in.
- Legal Compliance: Meet legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors assisting in payment processing, delivery, and IT services.
- Legal Authorities: When required by law or to protect our legal interests.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to processing your data for direct marketing purposes.
To exercise these rights, please contact us at beachwalkgrill@gmail.com.
6. Cookies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand user behavior and improve our services. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us:
Address: Daisha Rd, Mtwapa, Next to Mtwapa Catholic Church Posta
Email: beachwalkgrill@gmail.com
Phone: +0115290290 / +0207906600